This article looks at the importance of appointing personnel who have the ability to work under pressure, have excellent client facing skills, are empathetic and have the 'soft' skills necessary to rally the resources necessary to achieve the end object. Using the sporting vernacular, these are the corporate superstars. The article takes a historic perspective on predicting employee performance with specific emphasis on the importance of emotional intelligence (EI) and its application in the workplace. (PDF file, 5 pages, 198 KB).
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