A recent study by Gallup Research in the USA has found that an organisation's management practice can directly influence the level of their employ engagement. The study found that an astonishing 65% of workers were 'disengaged' in their job with a further 21% being 'actively disengaged'.

This means that only 14% of employees in the workplace are 'engaged'. Engaged employees are involved in and enthusiastic about their work. Those who are not engaged are satisfied with but are not emotionally connected to their workplaces, are less likely to put in discretionary effort and will only do what is necessary. Those that are actively disengaged are emotionally disconnected from their work and workplace and jeopardize the performance of their teams. Actively disengaged workers are also the ones openly critical of their employer to other workers or on social networks, take the most sick days and can be passive saboteurs in the workplace.